Veezoo

Module 1 · Lecture 1.2

The Knowledge Graph: Your Universe of Questions

The Knowledge Graph is the universe of what users can ask about: business concepts, their relationships, and the AI's view of your data.

Before Veezoo can answer a question like "Why did revenue go up?", it needs to know what your business looks like. That is the job of the Knowledge Graph, the most important differentiator of the product.

Key points

  • The Knowledge Graph is the universe of what users can ask questions about.
  • It holds business concepts such as orders, stores, products, and brands, plus the relationships between them.
  • The Knowledge Graph is the AI's view of your data.
  • The AI never writes SQL directly. It writes a VQL query against the Knowledge Graph.
  • That VQL query is then translated into SQL for your database.
  • When answering, the system sees the chat history, the Knowledge Graph with its descriptions, and business context that is not visible in the interface.

Check your understanding

What does the Veezoo Knowledge Graph represent?

You see a Knowledge Graph with orders, line items, products, and brands. What does it tell you about the database?

What does the Veezoo AI write when a user asks a question?